Support

Last updated: November 3, 2026

Need help with the AgriWise mobile app or web platform? Contact us directly. You don't need to fill in a form.

1. Contact support

  • Email: [TODO: support email]
  • Phone and WhatsApp: +212 6 66 17 83 58
  • Response time: [TODO: support response time]

2. Signing in

You need a username, a password and a company code to sign in. Your company administrator gives you all three. You cannot create an account in the app. If you haven't received your details, ask your administrator.

3. Forgotten password

Contact your company administrator to get a new password.

4. Working offline and syncing

The app works without a network connection. Records you create offline are stored on your device until they sync to our servers. If your records still don't sync once you are back online, report the problem as described below.

5. How to report a problem

Email [TODO: support email] or send a WhatsApp message to +212 6 66 17 83 58. Include:

  • Your name, your company and your username
  • Your phone model and its system version
  • What happened, when, and a screenshot if you can

Never send us your password.

6. Account and data deletion

To delete your account and its data, ask your company administrator or email [TODO: support email] with your name, company and username.